We have rebranded! ReConvert is now Upsell.com
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ReConvert has officially rebranded to Upsell.com.
If you have searched for ReConvert recently and noticed the new name, new domain, or updated branding, you are in the right place. Nothing has disappeared. Nothing has been shut down. ReConvert is now Upsell.com.
The name changed because the product evolved.
ReConvert started as a post-purchase and thank-you page upsell app. It helped merchants turn the moment after checkout into an opportunity to increase average order value, promote relevant products, customize the thank-you page, and get more revenue from the traffic they already had.
But over time, the product became much bigger than that.
Today, Upsell.com is no longer only about one post-purchase offer or one thank-you page widget. It is a broader upsell platform built to help ecommerce brands create smarter offers across the entire customer journey: product pages, cart, checkout, post-purchase, thank-you pages, order status pages, and more.
So the rebrand is not just a new logo.
It is a clearer name for what the platform has become.
ReConvert is now Upsell.com. Same team. Same mission. Bigger vision.
Why ReConvert became Upsell.com
When ReConvert first launched, the ecommerce landscape looked different.
Most Shopify merchants were focused on getting more traffic, improving conversion rate, and making better use of the thank-you page. At the time, many stores treated the post-purchase experience as an afterthought. Once a customer completed checkout, the journey was basically over.
ReConvert helped change that.
It gave merchants a way to customize the thank-you page, show relevant post-purchase offers, collect customer feedback, recommend products, and turn completed orders into additional revenue opportunities.
That original focus made sense. The name ReConvert reflected the idea of converting again after the initial purchase.
But as ecommerce matured, merchant needs changed.
Acquisition costs increased. Competition became stronger. Customers became more selective. Shopify stores needed more than a single post-purchase offer. They needed a full revenue optimization system that could help them increase average order value, improve customer lifetime value, and personalize offers across multiple touchpoints.
That is what the product became.
ReConvert grew into a platform for upsells, cross-sells, bundles, post-purchase funnels, thank-you page offers, order status page offers, product page offers, cart offers, checkout offers, segmentation, analytics, testing, and optimization.
At that point, the name ReConvert no longer told the full story.
Upsell.com does.
What changed?
The biggest visible change is the brand.
ReConvert is now Upsell.com.
That means the name, logo, website, and brand identity have been updated to better reflect where the product is going.
But the core purpose remains the same: helping ecommerce merchants generate more revenue from every customer journey.
The rebrand gives the product a clearer identity. When someone hears “Upsell.com,” they immediately understand what the platform is built for. It is direct, memorable, and aligned with the outcome merchants care about: increasing revenue through better upsells and cross-sells.
The new name also gives the platform room to grow.
ReConvert was strongly associated with post-purchase and thank-you page optimization. Upsell.com can represent a much broader product suite, including pre-purchase offers, cart offers, checkout offers, post-purchase offers, customer segmentation, funnel optimization, and future ecommerce growth tools.
In other words, the name changed because the product outgrew the old name.
What did not change?
For existing users, the most important thing to know is simple:
You do not need to do anything.
Your store, account, funnels, settings, data, integrations, and performance history remain intact.
The transition from ReConvert to Upsell.com is designed to be seamless. If you were already using ReConvert, you can continue using the platform as usual under the new Upsell.com brand.
Everything you built is still there, including:
- Your upsell funnels
- Your post-purchase offers
- Your thank-you page setup
- Your order status page offers
- Your widgets
- Your analytics
- Your integrations
- Your store settings
- Your historical performance data
- Your customer journey configuration
The name changed. Your setup did not disappear.
The same product foundation is still here. The same focus on merchant revenue is still here. The same goal of helping Shopify stores increase average order value is still here.
The difference is that the brand now matches the broader direction of the platform.
Why the rebrand matters for merchants
Some rebrands are mostly cosmetic. A company changes colors, updates a logo, and continues doing the same thing.
This rebrand is different.
The move from ReConvert to Upsell.com reflects a bigger shift in how ecommerce brands need to think about revenue growth.
For years, many merchants focused heavily on traffic. More ads. More clicks. More visitors. More top-of-funnel acquisition.
Traffic is still important, but it is also more expensive than ever. For many stores, the easier growth opportunity is not always getting more visitors. It is making more from the visitors and customers they already have.
That is where upselling becomes critical.
If a customer is already on your product page, there may be a better bundle to show them.
If a customer is already in the cart, there may be a relevant add-on that completes the order.
If a customer has already paid, there may be a one-click post-purchase offer they can accept without interrupting the original checkout.
If a customer lands on the thank-you page, there may be a product recommendation, survey, loyalty offer, or educational message that improves the post-purchase experience.
If a customer returns to the order status page, there may be a perfect opportunity to recommend related products or bring them back for another purchase.
That full journey is bigger than “reconverting” a customer after checkout.
It is about building a complete upsell strategy.
That is why Upsell.com is the more accurate name.
From post-purchase app to full upsell platform
ReConvert became known for post-purchase offers and thank-you page customization.
That foundation is still important. Post-purchase remains one of the most powerful moments in ecommerce because the customer has already completed the original purchase. The checkout is done. The payment is complete. The trust barrier has already been crossed.
A relevant post-purchase offer can increase revenue without disrupting the initial conversion.
But upselling does not only happen after checkout.
A strong upsell strategy can begin before the customer even adds an item to the cart.
For example, a customer viewing a product page may be ready to buy, but they may not know there is a better-value bundle available. Showing that bundle on the product page can increase average order value before the cart even opens.
A customer viewing the cart may be close to checkout, but they may need a reminder about a matching product, a refill, a warranty, a gift option, or a free shipping threshold.
A customer completing checkout may be open to a small, relevant add-on that does not require much thought.
A customer who just bought may be ready for a one-click upgrade, extra item, or complementary product.
A customer checking their order status may be open to buying again, especially if the recommendation is relevant to the original order.
This is the evolution from a single post-purchase tool to a complete upsell platform.
And that is the evolution the new name represents.
The bigger ecommerce problem: traffic is expensive
One of the main reasons upselling matters so much today is simple: traffic is expensive.
Many ecommerce brands work hard to bring people to their store. They invest in ads, influencers, email, SEO, social media, content, affiliates, and promotions.
But once a visitor arrives, the store has to make the most of that opportunity.
If a store spends money to acquire a customer and the customer only buys one low-margin product, profitability can be difficult. But if the same customer buys a bundle, adds a complementary product, accepts a post-purchase offer, or comes back through a thank-you page or order status page, the economics can improve.
That is why average order value matters.
AOV is not just a metric on a dashboard. It is one of the biggest levers ecommerce brands can use to improve profitability.
For example:
- A skincare customer may buy a cleanser, but they may also need a toner or moisturizer.
- A pet owner may buy a grooming brush, but they may also need a lint roller or refill pack.
- A fashion customer may buy a dress, but they may also need matching accessories.
- A coffee customer may buy beans, but they may also need filters, mugs, or a subscription.
- A fitness customer may buy resistance bands, but they may also need a mat, bottle, or recovery tool.
In each case, the customer’s original intent creates an opportunity for a better offer.
The key is relevance.
Good upselling is not about pushing random products. It is about helping customers complete the purchase they already wanted to make.
What Upsell.com is built to help merchants do
Upsell.com is built to help ecommerce merchants increase revenue from existing customer journeys.
That can mean different things depending on the store.
For one merchant, it may mean adding a one-click post-purchase offer after checkout.
For another, it may mean building a full thank-you page experience with product recommendations, surveys, loyalty messaging, and cross-sells.
For another, it may mean adding product page upsells, cart add-ons, or checkout offers.
For a larger Shopify Plus brand, it may mean segmenting offers by product, cart value, customer type, location, purchase history, or funnel performance.
The goal is not simply to show more popups or more offers.
The goal is to show the right offer at the right moment.
That is the difference between an upsell that feels annoying and an upsell that feels useful.
A good upsell should make sense to the customer.
If someone buys a camera, a memory card makes sense.
If someone buys shoes, socks or shoe care products make sense.
If someone buys protein powder, a shaker bottle or subscription offer makes sense.
If someone buys a baby stroller accessory, a travel organizer or storage add-on may make sense.
If someone buys a product that runs out, refills or subscriptions make sense.
Upsell.com is built around that idea: more relevant offers, better placements, and more opportunities to increase the value of each customer journey.
Why the name Upsell.com is clearer
The name ReConvert made sense for the original product.
But as the platform expanded, it became harder for the name to communicate everything the product could do.
Upsell.com is simpler.
It tells merchants exactly what the platform is about.
It is direct. It is memorable. It is aligned with what ecommerce teams search for when they want to increase revenue, improve AOV, and optimize the post-purchase experience.
The name also helps new merchants understand the product faster.
There is less explanation needed.
ReConvert was a brand name that required context.
Upsell.com is a category-defining name.
That matters because ecommerce merchants are busy. They do not want to decode what an app does. They want to understand quickly whether a tool can help them solve a problem.
The problem is clear: “How do I increase revenue from my Shopify store?”
The solution is clear: “Use smarter upsells.”
The name now matches that solution.
What this means for existing ReConvert users
If you are already using ReConvert, the rebrand should feel familiar, not disruptive.
Your existing setup remains in place.
You can continue managing your funnels, offers, widgets, and analytics as before. Your store does not need to be rebuilt. Your funnels do not need to be recreated. Your data does not need to be migrated manually.
The platform is simply continuing under the Upsell.com brand.
For existing users, this rebrand should be seen as a positive signal. It means the product direction is expanding. The team is investing in broader capabilities, clearer positioning, and a platform that can support more revenue opportunities across the ecommerce funnel.
If you originally joined ReConvert for post-purchase offers, that functionality remains important.
If you want to expand into more placements and more advanced upsell strategies, the new brand better represents where the product is heading.
What this means for new merchants
If you are new and you were searching for ReConvert, you can start with Upsell.com.
Upsell.com is the new home of ReConvert.
It is the same product evolution, now with clearer positioning and a broader focus on upselling across the customer journey.
For new merchants, the important question is not “What happened to ReConvert?”
The better question is: “How can I use Upsell.com to increase revenue from my store?”
That starts by looking at where your store may be leaving money on the table.
Ask yourself:
- Do customers often buy only one item?
- Do you have products that naturally go together?
- Do you have refills, accessories, subscriptions, upgrades, or bundles?
- Do you have a thank-you page that is doing nothing?
- Do customers return to your order status page without seeing any relevant offer?
- Do you have post-purchase offers after checkout?
- Do you know which offers are converting best?
- Are you testing different upsell placements and messages?
If the answer to any of those questions is yes, Upsell.com can help you build a stronger revenue journey.
The customer journey is bigger than checkout
One reason this rebrand matters is that modern ecommerce is not just about checkout.
Checkout is important, but it is only one moment in the customer journey.
A customer may interact with your store through:
- A product page
- A collection page
- A cart drawer
- A cart page
- Checkout
- A post-purchase offer
- A thank-you page
- An order status page
- SMS
- Customer support
- A reorder flow
- A loyalty program
Every one of these moments can influence revenue, trust, and repeat purchase behavior.
A strong store does not treat these moments separately. It connects them.
For example, if a customer buys a product that has a refill, the post-purchase journey should probably include a refill reminder or related offer.
If a customer buys a product that works best with an accessory, that accessory should be considered on the product page, in the cart, or after checkout.
If a customer buys a gift item, the thank-you page may be a good place to offer another gift or a limited-time discount.
If a customer is checking shipping updates, the order status page may be a good place to show helpful content or a related product.
Upsell.com is built around this broader view of the customer journey.
Why relevance matters more than aggressive selling
Upselling has a bad reputation when it is done poorly.
Bad upselling feels pushy. It interrupts the customer. It shows unrelated products. It creates friction. It makes the store feel desperate.
Good upselling feels helpful.
It says, “You might also need this.”
It says, “This bundle is better value.”
It says, “Add this now and save.”
It says, “Complete your setup.”
It says, “Get refills before you run out.”
It says, “Upgrade to the version that better fits your needs.”
That is the type of upselling ecommerce brands should aim for.
The best upsell offers usually have one of these qualities:
- They complement the original product.
- They make the original product easier to use.
- They improve the customer’s result.
- They offer better value.
- They save the customer time.
- They help the customer avoid a future problem.
- They match the customer’s purchase intent.
This is why segmentation and testing matter.
Not every customer should see the same offer. Not every product needs the same funnel. Not every discount will perform the same way.
A first-time customer may need a different offer from a repeat buyer.
A high-cart-value customer may respond differently than a low-cart-value customer.
A customer buying a starter product may need a bundle, while a customer buying a refillable product may need a subscription.
Upsell.com exists to help merchants create those smarter journeys.
Examples of smarter upsell strategies
A beauty brand can offer a cleanser on the product page, recommend a moisturizer in the cart, show a one-click serum offer after checkout, and use the thank-you page to promote a skincare routine.
A pet brand can sell a grooming brush, cross-sell a lint roller, offer refills post-purchase, and use the order status page to recommend a travel grooming kit.
A coffee brand can sell a bag of coffee, offer filters in the cart, show a subscription after checkout, and use the thank-you page to promote a brew guide.
A fashion brand can sell a jacket, recommend matching accessories, offer a discounted second item post-purchase, and use the thank-you page to promote a loyalty program.
A supplements brand can sell a one-time purchase, offer a bundle upgrade, show a subscription option, and use post-purchase messaging to educate the customer on usage.
A home goods brand can sell one organizer, offer a multi-pack, recommend matching products, and use the order status page to promote a full-room bundle.
These strategies are not about showing more offers for the sake of it.
They are about making the next best offer based on what the customer is already doing.
Why AOV and LTV are now central to ecommerce growth
Average order value and customer lifetime value have become more important because ecommerce growth is harder when brands rely only on acquisition.
If ad costs rise, conversion rate drops, or competition increases, stores need stronger unit economics.
Increasing AOV helps improve the value of the first order.
Increasing LTV helps improve the total value of the customer over time.
Upsells, cross-sells, bundles, post-purchase offers, and repeat-purchase flows can support both.
AOV-focused offers help increase the value of the current order.
LTV-focused offers help bring the customer back again.
For example, a post-purchase offer may increase the first order from $60 to $85. A thank-you page offer may encourage a second purchase. An order status page message may promote a subscription. An email flow may bring the customer back 30 days later.
Together, these moments can create a more profitable customer journey.
That is why Upsell.com is not just about one feature. It is about helping merchants think more strategically about customer value.
A clearer future for the platform
The rebrand to Upsell.com gives the platform a clearer direction.
The name supports a broader product roadmap.
It gives the team room to build more tools around upselling, cross-selling, funnel optimization, segmentation, analytics, testing, and ecommerce revenue growth.
It also makes the product easier to understand for merchants who are discovering it for the first time.
When a Shopify merchant wants to increase AOV, add post-purchase offers, customize the thank-you page, optimize the order status page, or build smarter upsell funnels, Upsell.com is a name that matches that intent.
That clarity matters.
A strong brand should make the product easier to explain, easier to remember, and easier to trust.
Upsell.com does that better than ReConvert for the product we have become.
Frequently asked questions
Is ReConvert still available?
ReConvert is now Upsell.com. The product has rebranded, but existing users can continue using the platform under the new name.
Did my ReConvert account change?
Your account, funnels, data, integrations, and store setup remain intact. Existing users do not need to rebuild anything because of the rebrand.
Is Upsell.com a different product?
Upsell.com is the evolution of ReConvert. The platform now represents a broader upsell solution across multiple ecommerce touchpoints, not only post-purchase or thank-you page optimization.
Why did ReConvert change its name?
ReConvert changed its name because the product expanded beyond the original post-purchase focus. Upsell.com better reflects the platform’s broader mission: helping ecommerce brands increase revenue with smarter upsells, cross-sells, bundles, and customer journey optimization.
Can I still use my existing funnels?
Yes. Existing funnels and setups remain in place.
Does Upsell.com still support post-purchase offers?
Yes. Post-purchase offers remain an important part of the platform. The difference is that Upsell.com also represents a broader upsell strategy across product pages, carts, checkout, thank-you pages, order status pages, and more.
Is Upsell.com only for Shopify?
Upsell.com is strongly focused on helping Shopify and ecommerce merchants increase revenue through upsells and customer journey optimization.
Should new merchants use Upsell.com or search for ReConvert?
New merchants should use Upsell.com. ReConvert is now Upsell.com, so the new brand is the current home of the platform.
Final thoughts
ReConvert is now Upsell.com.
The name has changed because the product has grown.
What started as a powerful post-purchase and thank-you page upsell tool has evolved into a broader platform for increasing average order value, improving customer journeys, and helping ecommerce merchants get more revenue from the traffic they already have.
For existing users, the transition is simple. Your account, funnels, data, integrations, and setup remain intact.
For new users, Upsell.com is the clearest way to understand what the platform does: it helps stores create smarter upsell experiences across the customer journey.
The mission remains the same, but the vision is bigger.
Upsell.com is built for the next stage of ecommerce growth, where brands cannot rely only on more traffic. They need better offers, more relevant recommendations, stronger post-purchase journeys, and smarter ways to increase customer value.
ReConvert helped merchants convert again.
Upsell.com helps merchants sell more, across the full journey.
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