How Lucyd Achieved 4,601% ROI With Thank You Page Cross-Sells

Growth in Revenue

Return on Investment

Thank-you Page AOV

Lucyd

Smart sunglasses brand Lucyd is the brainchild of Harrison Gross, David Cohen, and Konrad Dabrowski – a dedicated trio of tech entrepreneurs passionate about upgraded eyewear.Lucyd offers a one-of-a-kind eCom experience, where you can try on glasses virtually, consult an in-house eye doctor for free, and pick from a huge amount of custom lens options, all at a price that matches standard prescription glasses.

LOCATION

Florida, United States

INDUSTRY

Eyewear

Move upsells from pre-purchase to post-purchase, where they won't interrupt the buyer's journey

Upsell.com (formerly ReConvert) allowed the team at Lucyd to move their upsells and cross-sells to their store’s thank you page creating a streamlined front-end shopping experience.

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But these weren’t just any upsells; Lucyd took their upsells to the next level with by using Upsell.com's personalized recommendations and countdown timers to drive more conversions.

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In addition, they added other elements to their thank you page such as a birthday collector (which syncs with their email software) and a recommended products section, which allowed them to drive customers back to the store and continue browsing post-purchase.

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With ReConvert everything is geared towards getting that extra revenue. For merchants, it’s pretty much extra sales for no extra work.

Harrison Gross, CEO

A better shopping experience & a 5.6% revenue boost

Just three months after installing Upsell.com, Lucyd is enjoying a 5.6% boost in their net revenue directly attributable to their customized thank-you page.

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“What we’re seeing is a lot of customers who are coming back and buying something within a couple of minutes,” says Harrison Gross, CEO of Lucyd.

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“When you think about it, It’s a much more logical customer journey compared with mid-sale upsells where you’re trying to sell to shoppers who may not be ready to buy yet”

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With an average thank you page order value of $100+, the team at Lucyd is recouping a 4601% return on investment against the costs of using the app. When we asked Harrison his favorite thing about Upsell.com, he said:

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"With ReConvert everything is geared towards getting that extra revenue. For merchants, it’s pretty much extra sales for no extra work."

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Skincare

Upsell Revenue

Email Revenue

Birthday's Collected

How Shivook Added £20,000+ to Ava Estell’s Revenue in 30 Days with Upsell.com

Skin hyperpigmentation issues are common these days. But suitable treatments that aren’t loaded with toxic chemicals are hard to find. When Yaw Okyere saw his wife struggling with hyperpigmentation, he set about creating a solution that didn’t rely on using harsh chemicals like most of the products in the market. Using his background in cosmetic formulation, Yaw devised an all-natural treatment that worked wonders for his wife. Yaw’s wife was so happy that he had an idea: What if his bespoke formulation could help other women struggling with the same skin issues? And so, in 2020, Ava Estell was born. Word about Yaw’s amazing skincare products spread like wildfire - selling almost $4M of product in the first 12 months. In 2021, Yaw more than doubled his revenue, generating over $10M in sales.

Footwear

Checkout upsell revenue

Conversion rate

Total upsell revenue

How Hike Footwear Used Checkout Cross-sells to Generate an Extra $128,223 in 7 Months

Hike Footwear is a new eCommerce brand dedicated to revolutionizing comfort and support in daily life through innovative barefoot shoes. With a commitment to foot health and wellness, Hike Footwear offers a wide range of barefoot shoes designed to alleviate foot-related pains and promote overall well-being. Their mission extends beyond mere footwear sales; they aim to empower individuals to prioritize the health of their feet, regardless of their lifestyle or activities.

Pets

Conversion rate

AOV growth

How Cooper’s Treats Increased AOV by 3% with Upsell.com

Launched during the height of COVID, Cooper’s Treats brings dog owners a fun, simple way to make healthy frozen treats at home. The brand’s signature product is a powdered dog treat mix that customers blend with water and freeze, creating a unique, DIY experience for pets and their families. Founded by Alex Willen, the business has grown quickly in just over a year, now generating five figures in monthly sales. Alex runs the business as a solo founder, handling everything from product development to marketing.

Where upsells happen

Features & integrations

Supported platforms

Growth resources

Support & docs